Business automation
We map the process end to end, then delete the steps a person should not be doing.
- The process mapped as it runs today, including the parts nobody documented
- The steps that need judgement kept with a person
- The rest automated, with a review queue for anything uncertain
- Failures that surface to you rather than disappearing quietly
- A measurement of what changed, taken before and after
Why it matters
Automation goes wrong when it is pointed at a bad process. Copying a broken workflow faster produces broken results faster.
The mapping comes first, the deletion second, and the automation last, on whatever survives.